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Frequently Asked Questions and Answers
These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.
Select a category:
Licensing | General | Database | Designs | Printing | Configuration | Layouts | Misc | Performance
Results for Category: Misc
How do I use a graphic file that is in an unsupported format?
To use a graphic file in an unsupported format, you must convert the file to one of the supported formats. The easiest way to do this is to convert the graphic to a bitmap (BMP) Most graphics editors and desktop publishing programs allow you to save a graphic as a bitmap.
What graphic file formats are supported?
BMP, WMF, PCX, JPG, GIF, PNG, TGA and TIF formats are supported. Additionally, any graphic you can copy to the clipboard can be pasted into your design.
How can I send my design to someone by email who does not have this software?
Use the Save As Graphic command on the File menu to save your design as a graphic file. It can then be sent by email and viewed by anyone with a standard graphic viewer.
How do I import a design created with an earlier version that's in a different format?
Select the Import command on the File menu to import designs created with earlier version that are in a different format (different file type and file extension). Newer versions all use the same file type so can be opened using the Open command on the File menu.
NOTE: To import a graphic, create a new design then use the Graphic tool to insert the graphic or the Background command to use the graphic as your design's background.
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Documentation
Printable Manual (PDF)
Tutorials
How to Videos
Manually Creating a Label Containing Fields from a Database
This tutorial shows you how to create a label with fields from any database, including an Excel XLS, XLSX, CSV, Access file.
Inserting Multiple Fields in a Single Text Object - Method 1.
This tutorial shows you how to insert multiple database fields into a single text object using the Build Field Wizard.
Insert a Rich Text Object with Formatting.
This tutorial shows you how to insert rich formatted text object into a design. Rich text can include formatting on a character
by character basis, as opposed to a plain text object where all the text within it is formatted the same.
Print Directly to a CD/DVD.
This tutorial shows you how to use an printer capable of printing directly to a CD/DVD, such as an Epson or other CD printer.
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