Frequently Asked Questions and Answers
These FAQ's are provided to help answer your questions quickly and easily, without the need to wait for a response from our technical support staff.
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When I try to print my design containing graphics nothing prints or I receive an error. What's wrong?
The problem is most likely that the graphics you have in your design are too large. Large graphics take a lot of memory to print and when you try to print multiple copies on a paper (take for example a sheet of business cards where you print 8, 10 or even 12 on a page) the printer cannot handle it. To solve this problem reduce the size of the graphic using any graphics editor. Reducing the actual size of the image (pixels) and the number of colors both help in reducing the amount of memory needed.
My printer will not print my design at all. The printer icon appears and there is no error message, but nothing prints. What should I do?
The problem is the printer driver. You can download an updated driver from your printer manufacturer's web site.
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