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General Questions
I need another copy of my license information
(name and ID code). How can I obtain it?
What are the differences between
your 3 "Designer Family" products?
Do you sell label and card stock?
Back
I sent a message but have not received a response. Why?
Our support team responds to each an every message we receive, but because email is so unreliable there is no way to guarantee that our email to you will be received. That is why we recommend you use our support ticket system. To do so click Contact at the top of this page then use the form on the left to open a new support ticket.
If you already sent a message and have not received an email reply please click Contact at the top of this page, enter your email address on the right under Login then click the Login button. The entire history of your ticket is shown there, including your original message and all responses from us.
Average Rating: 6.9 out of 9 (18 votes)
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Questions about a Specific Product
The following resources are available to help answer your questions:
1. Frequently Asked Questions and Answers
2. Manuals
- Online Manuals
- PDF Manuals (Printable)
3. Tutorials
[Tips]
4. Important news about the latest
versions.
5. Built-in help system
- Choose Help
Topics on the Help menu from within the program. The help system includes details about
every aspect of the product as well as How do I... sections which
describe how to do common tasks.
6. Contact Ticket System
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Tutorials
These tutorials show you step by step how to accomplish common tasks and they display right in your web browser.
Creating a new business card
- This tutorial shows you how to create a new
business card using the "Standard" option in the Design Wizard.
- Applicable to: Business Card Designer Plus
only.
Creating a new design
- This tutorial shows you how to create a new
design using the Design Wizard.
- Applicable to: All products.
Modifying a design
- This tutorial shows you how to modify a
design once it is created.
- Applicable to: All products.
Inserting and applying effects to a
picture
- This tutorial shows you how to insert a
picture into your design and optionally apply effects to is, such as
cropping, lightening, etc.
- Applicable to: All products.
Creating a basic mailing label
with the Design Wizard
- This tutorial shows you how to create a
mailing label with the Design Wizard. It demonstrates how to link the
address to a database and use the print preview.
- Applicable to: LDPD and PDG only.
Filtering and sorting a linked database
- This tutorial shows you how to link a
design to a database and how to apply filters and sorting.
- Applicable to: LDPD and PDG only.
Building a database field
- This tutorial shows you how to link a text
object to a fields in a database that is already linked. If covers
single fields and complex fields.
- Applicable to: LDPD and PDG only.
Adding a database
field to an existing design
- This tutorial shows you how to add a database field to a
design that is already linked to a database.
- Applicable to: LDPD and PDG only.
* BCDP = Business Card Designer Plus
* LDPD = Label Designer Plus DELUXE
* PDG = Print Designer GOLD
